High mortgage rates are making people reluctant to sell their homes and buy a new one. It's something that is helping ADT keep customers. ADT President and CEO Jim DeVries sits down with Yahoo Finance Executive Editor Brian Sozzi at the Goldman Sachs Communacopia & Technology Conference to discuss how the company is being impacted by the challenged housing market.
DeVries explains that “when relocations are down, our base is stickier. Fewer relocations is a headwind from a gross add perspective, but from a customer retention perspective, it helps us a great deal.”
DeVries notes that ADT (ADT) is at “a 12.5 percent attrition on a trailing 12-month basis. Never in our history have we been as low as 12.5 percent.”
